Download, how does it work?
As a member you can download any of the movies in our members section, store and keep forever! All movies are currently in either .wmv or .mp4 format and HD quality. In the future, we might add a lower and/or higher resolution version. You are welcome to send us input on what formats, we should provide!
Do you sell or share membership information?
No, we would never do that. We sometimes do send out offers for some of our other sites and partners. We will never send more than two emails to you each month – so don´t worry, no massive spam.
How do I cancel my membership?
Find the “Cancel Membership” menu in the footer and choose the payment processor you have signed up with and follow the instructions. It´s fast and easy. If signed up paying with Bitcoins or if you signed up for a 6 months membership, you membership will not automatically renew and no action from your side is needed.
How do I unsubscribe from your newsletter?
Simply click on the link, that you will find in the bottom of each and every newsletter that we send out.
How will my payment to you appear in my credit card statement?
If you paid via Zombaio it will appear as “ZOMBAIO.COM”. If you paid via Verotel it will appear as “*e-Trade Dy”
I have seen one of your clips in a 3rd. part clip store, but do not find it in your members area?
It is not all of our clips that is featured here on If there is a specific clip from,, or any of our clip stores that you would like to see in our members area. Simply send us a message via the “Customer Support” section and we will make sure to add the clip in question, as one of our next updates.
Live streaming, how does it work?
3-5 times a year, we will live stream from our shoots. We will typically stream a couple of scenes in different genres each time. The stream is send live from the main camera recording the scene for the website. Before each stream, we will send out an accurate description of the scenes that will be streamed. The description will also include info on what actors that will take part, so that you know what you can look forward to. In case a stream is cancelled due to bad upload speed at the shooting location, you can get streaming access for our next shoot, even if your membership has expired at that point. Please note that we only live stream 3-5 times a year, so with a monthly membership you can´t be sure, that you will have a live stream included. Another reason always to renew your subscription!
Mobile version of your site give me problems?
We are aware our site is not fully tested on all mobile browsers. It should work on most. We recommend using Firefox that we use ourselves for main testing.
My credit/debit card was declined?
Please try the other payment processor listed at the checkout page. Alternatively you can pay with Bitcoins, it is fast, secure and it always works! You can buy Bitcoins instantly at Coinbase via credit card or bank wire. It is also possible to buy a 6 months membership with cash transfer via MoneyGram, please contact our support if this has your interest.
Streaming, how does it work?
We offer high quality .flv streaming no matter where in the world you are located. For the streaming to work properly your browser should support Flash. Unfortunately, Adobe has stopped supporting Flash for never Android devices, so in some never Android browsers Flash will only work if build into the browser. If you experience issues streaming on an Android device, please try to use either Google Chrome or Flash Fox browser.
Your Comodo Secure SSL certificate shows in orange and not green on certain pages?
The Comodo Secure Positive SSL certificate secures and encrypt data between you as a user and us as the merchant. This is mostly needed for the payment processing part of things, and the certificate key lock should always been green on any pages related to payment transactions. We however use a 3rd. part streaming provider for some of our streaming videos and that provider sends the stream in http:// and not https:// format. So for that reason you will see the orange key lock, on some pages with active streaming video(s).

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